If you're having trouble logging in, completing a form or using the Patient Portal, please contact our IT Support Team at support@thecroftclinic.com .
We aim to respond to support enquiries within 3 working days (Monday–Friday), although we will always endeavour to respond to IT and access issues as quickly as possible.
For appointments, scheduling or other administrative enquiries, please contact our Administration Team at admin@thecroftclinic.com . We aim to respond to administrative enquiries within 3 working days (Monday–Friday).
The Patient Portal and online forms are not monitored continuously or in real time and should not be used to request urgent or emergency medical or mental health support.
If you or someone else needs urgent support, please contact NHS 111. In an emergency, or if there is an immediate risk to safety, call 999 or attend your nearest A&E department.